Frequently Asked Questions
Everything you need to know about your Genie Collection experience.
Are Genie Collection fragrances long-lasting?
Yes, our fragrances are formulated using high-quality oils and premium ingredients to ensure a long-lasting scent profile that rivals luxury brands.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international delivery times vary by location.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Are your beauty products cruelty-free?
Absolutely. Genie Collection is committed to ethical beauty standards, and none of our products or ingredients are tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I store my perfumes to maintain quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.